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Privacy Policy


We will not share your personal information with any other company.  We will not use your personal data for anything other than discussing your order and the delivery of


your order.


As a valued customer we would like to share any exciting news or promotions we may have.  By providing your personal information to us you are consenting to its use in


accordance with our privacy policy.





Permission


It is the sole responsibility of the person placing the order to ensure they have the permission of the copyright owner to use the image they are providing, if the image is one


other than a Bridgeman image.  Image Artisans will not be held responsible for any legal fees, damages or any expenses that may be incurred in breach of the above.


We reserve the right to refuse to provide our services to anyone supplying an image we deem inappropriate.




Placing your order and payment


Payment should be made in full when placing your order.  We will not commence production of your order until payment in full is received.  You can pay using your Paypal


account or by debit/credit card.  As many of our products are made to order and quoted on an individual basis, you will receive a payment request from us via Paypal.  You


can then pay securely using your debit/credit card.  Customers wishing to pay by cheque should email their order requirements to us.  Please note that it may take up to 7


working days for a cheque to clear. 




Delivery


Our ceramic tile panels are made to order.  We will give you an estimated delivery time upon receipt of your order.  As these products are bespoke, delivery times will vary. 


For kitchen/dining orders, please allow 5 working days for delivery.  If on rare occasions the delivery time is estimated to be longer than 5 working days, we will advise you


of an estimated delivery date.





Cancellation


Once payment has been made and received, in line with the provision of the Distance Selling Regulations, bespoke goods cannot be cancelled, as by their nature they are


specifically made to customers own specification.





Returns


Ceramic Mural Panels are made to order, we cannot accept returns after you have received the goods.  Each item is thoroughly inspected prior to delivery to ensure it has


been produced in line with our strict quality control standards.




Image Artisans is a trading arm of EDS Limited whose registered office is 26 Stokes Hall Avenue, Leyland, Lancashire, PR25 3FA.