Privacy Policy

We will not share your personal information with any other company.  We will not use your personal data for anything other than discussing your order and the delivery of

your order.

As a valued customer we would like to share any exciting news or promotions we may have.  By providing your personal information to us you are consenting to its use in

accordance with our privacy policy.


It is the sole responsibility of the person placing the order to ensure they have the permission of the copyright owner to use the image they are providing, if the image is one

other than a Bridgeman image.  Image Artisans will not be held responsible for any legal fees, damages or any expenses that may be incurred in breach of the above.

We reserve the right to refuse to provide our services to anyone supplying an image we deem inappropriate.

Placing your order and payment

Payment should be made in full when placing your order.  We will not commence production of your order until payment in full is received.  You can pay using your Paypal

account or by debit/credit card.  As many of our products are made to order and quoted on an individual basis, you will receive a payment request from us via Paypal.  You

can then pay securely using your debit/credit card.  Customers wishing to pay by cheque should email their order requirements to us.  Please note that it may take up to 7

working days for a cheque to clear. 


Our ceramic tile panels are made to order.  We will give you an estimated delivery time upon receipt of your order.  As these products are bespoke, delivery times will vary. 

For kitchen/dining orders, please allow 5 working days for delivery.  If on rare occasions the delivery time is estimated to be longer than 5 working days, we will advise you

of an estimated delivery date.


Once payment has been made and received, in line with the provision of the Distance Selling Regulations, bespoke goods cannot be cancelled, as by their nature they are

specifically made to customers own specification.


Ceramic Mural Panels are made to order, we cannot accept returns after you have received the goods.  Each item is thoroughly inspected prior to delivery to ensure it has

been produced in line with our strict quality control standards.

Image Artisans is a trading arm of EDS Limited whose registered office is 26 Stokes Hall Avenue, Leyland, Lancashire, PR25 3FA.